State Farm® Insurance Agent Ryan Connor

"Great organization and wonderful staff. Very standup company for your Insurance needs. I highly recommend Ryan and his team."

"I love being able to pick up the phone and call to talk to a real human, Tiffany is fantastic at answering all the money questions and Erin is awesome with explaining the coverages, together they are a winning team! Good job girls! They make the process so easy time and time again!!! Love them!"

"Why have an office when y'all do absolutely nothing to help your customers? This office and insurance company is the worst office and insurance company I have ever used. Ryan Connor is not trustworthy. Don't trust him or his employees. Let me correct you, Ryan. Your employee was supposed to start my insurance with State Farm on February 13th. Obviously, you forgot our conversation that I had with you concerning the fact that your employee was incompetent and didn't start it the day I requested and made payment. As a reminder to you (and I think this substantiates my claim that you're untrustworthy) I called to discuss this with you because I was involved in that accident 1 day after your employee incorrectly started my coverage. My question to you then was, would State Farm cover me if I had been in an accident between 02/13 - 02/19 because your employee made a mistake. In fact, I made sure y'all went back and started my home insurance & auto insurance on the 13th, because I did not want to have a gap in my coverage. Your suggestion or recommendation was to leave the gap in coverage for home and auto and "save me some money." I thought that was completely unprofessional, but that's why I said you should not be trusted. Maybe a better description would be a dishonest person. Either way, people shouldn't trust you. And secondly, "demanded" might be a stretch, but asked a representative to help me would be my description. This is actually my point of why your customer service is so lackluster. Your employee told me she couldn't do anything. That SF's claim department needs a direct answer from me. She said she couldn't help me. I'm sorry everyone; I'm used to other insurance companies actually helping when you need them. Ryan and SF will gladly accept payments with a smile, but if you actually have a claim, good luck getting any help. I did shut the door because I had to make sure I didn't slam it shut, lol. Finally, so everyone knows the whole story, I switched from Allstate and asked Ryan's employee to do an "apples to apples" comparison and give me a quote. Allstate includes jewelry in their home owners coverage and SF does not. Did the SF agent say anything? Nope! But I guess that's why SF was cheaper! You get what you pay for. Thank you, Ryan. I would greatly appreciate you transferring me to another SF office because there's no point going in to talk to anyone in your office! Too bad you couldn't turn this business opportunity around after the initial rough start like you hoped. This whole experience with you, your representatives and SF have been the worst experience ever with an insurance company."

"We love State Farm Ryan Connor Agency! We have been with them for several years and are so thankful we switched to State Farm. John has gone out of his way to verify coverage for us and we really appreciate it!!"

"John Van Goethem, who works with Ryan Connor at Statefarm has been absolutely amazing when it comes to helping me with my Auto/Insurance Policies for the past few years. I have been in a few accidents and had to deal with the headaches that come with filing claims, however, John always makes it so easy for me to get through it with ease and clear knowledge of how the whole process works. He is very quick to answer my calls, texts, and questions about anything. He is even more knowledgeable than most when it comes to adjustments in claims because he previously worked in that field. Hands down... I highly recommend to anyone looking for an agent who is personable and really cares about customers...going with John/Ryan Connor Team. They are the best!"

"As the old saying goes “ find something you love doing and you will never work a day in your life”. That is true with Ryan and the crew. They love what they do. Most often I work with John. I can not tell you how good it is to talk with John about a seemingly difficult to understand issues and walk away with plain spoken honest advice to help me make a decision. Thank you John! Your help and advice is always appreciated. -For InValuable Experience Being Unique Compassionate Kind and Sincere-"

"Ryan Connor's State Farm office has always provided the best customer service experience. They are kind, fair, and supportive. I have been working with them for over 10 years and have always had pleasant experiences with them."

"I Have been with Ryan Connor for a while. The staff is alway friendly but John goes above and beyond for any related issues. John will help you understand policy and procedures too. Thank you John !"

"I have several policies with them, both personal and business, and have for several years. They have been excellent to work with. Always friendly and quick to help. John helped today with a question and was excellent, as usual. Thanks.....JB"

"Well, here we go with garbage excuses as to why we are raising your rates with no clear-cut explanation.....but hey, let's compare homeowners insurance to buying eggs! This place and company has become just as ridiculous as any other major insurance company around. 0 out of 5 stars if I could...........EDIT....I did not hang up on anyone. I stated that I was not entertaining the conversation anymore because I was asking specific questions about my policy pertaining to the cost of certain parts of the homeowners cost and was not getting any answers, so I was not going to continue asking the same questions while getting an answer that did not make much sense and seemed to be a standard answer. I also said I would look at other companies because the cost did not match the value of the policy."

"I had a recent spat with some hail (and lost). It had been a long time since I made a claim, so I needed to familiarise myself with the process. Knowing that I was unfamiliar with the process, the staff were extremely patient and helpful. Being in the service industry all my life, I keep an eye out for teams or persons who go "outside their box" to help. Each of the staff at Ryan Connor State Farm Agency I encountered did just that and, in doing so, earned my continued loyalty to their service."